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App privacy policy

Effective 21 October 2026

This policy covers the GenXYZ Lab app for Android and Windows, including signing in with Google. The website has its own page: Website privacy. The rules for using GenXYZ Lab are in the Terms of service.

In short

1. What stays on your device

Unless a section below says otherwise, what you create in the app is stored only on your phone or computer and is never sent to us. This includes:

Passwords, API keys and sign-in tokens are kept in your device's secure storage. Some records are also encrypted with a password you choose, such as the Health Logbook and password-protected notes. We cannot open them.

Backups are files you create yourself, and you can encrypt them with a password. The app saves the file where you choose, or hands it to another app through your device's share sheet. The app does not upload backups anywhere on its own.

2. Accounts and Sign in with Google

Accounts are optional, and some builds of the app do not offer them yet. When they are offered:

Guest

If you continue as a guest, Google Firebase Authentication creates a random guest identifier. It is not linked to your name, your email or your device's hardware IDs.

Signing in (18 and over)

Before you sign in, the app asks for your birth month and year to check that you are 18 or over.

You can sign in with:

If you sign up after using the app as a guest, the guest identifier is linked to your new account, so what you earned as a guest is kept.

To confirm a transaction, Google accounts set a 6-digit PIN. Only a protected form of the PIN is stored, in your device's secure storage. Signing out removes your sign-in tokens and the PIN from the device.

3. How we use Google user data

The app asks Google for two kinds of access.

Account sign-in

This is your name, email address and profile picture. We use them only to:

Optional Google AI sign-in

In Miguel's AI settings, you may choose to use Google's Gemini or Vertex AI through your own Google Cloud project. Google then asks you to allow access to Google Cloud (the cloud-platform and generative-language.retriever permissions).

GenXYZ Lab's use and transfer of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements. In particular, we:

4. Quiz results and certificates

Some courses are connected to a GenXYZ Lab results server, so that the teacher who made the course can see how the class did. When you finish a quiz in one of these courses, the app sends the following to that server:

If you are offline, the result waits on your device and is sent once you are back online. Your score is based on correct answers only; the other figures are shown to the teacher and never change it.

5. Miguel and other AI features

Miguel works without any AI service, as an offline guide built into the app. If you connect an AI service:

Where accounts are offered, AI features are available only to signed-in adults.

6. Camera, microphone, location and other permissions

The app asks for a permission only when you use a feature that needs it, and you can refuse. Unless stated otherwise, the data is processed on your device and is not sent to us.

Private Chat messages are end-to-end encrypted for each person in the chat. The person hosting the room cannot read them, and neither can we.

7. Other times the app goes online

Each request reaches its service with your network address, as any internet request does.

8. Who we share data with

We do not sell or rent personal data. Data reaches other parties only:

Some of these providers process data outside the Philippines.

9. Security

Our servers use encrypted connections, parameterised database queries, rate limits and strict access keys. On your device, secrets live in the system's secure storage, and encrypted records and backups use AES-256-GCM with a key derived from your password. No system is perfectly secure. If a breach affects you, we will tell you and the authorities as the law requires.

10. How long we keep data, and deleting it

To make a request, see Contact. We may need to confirm that the request comes from you.

11. Children and students

Students of any age may use the app as a guest, and their courses and progress stay on their device. Accounts and AI features are for people aged 18 and over, and the app does not knowingly create an account for anyone younger.

A student's name and results reach a teacher only through a connected course (section 4). If you believe a child's data was collected by mistake, contact us and we will delete it.

12. Your rights

Depending on where you live, the law may give you rights over your personal data. In the Philippines this is the Data Privacy Act of 2012. These rights include:

To use them, contact us. In the Philippines, you may also complain to the National Privacy Commission.

13. Changes and contact

If we change this policy, we will update the date at the top. If a change affects how your data is used, for example when paid features or our own AI service become available, we will tell you in the app before the change applies.

Contact: send a message through the Report a bug form on genxyzlab.org, choose the category Other, start it with "Privacy", and include a way to reach you. Do not include passwords or keys.